In order for us to provide better service to our customers, all Ferratum cards will be upgraded during February/March 2019. This page provides you with up-to-date information about the card upgrade.
Check your correspondence address
You will receive your new card well in advance via mail. The card will be delivered to your correspondence address, which you can check and modify in the Ferratum mobile app’s Settings under Account Details.
Please keep using your current Ferratum card for now
Please keep using your current card even after you have received your new card. We will send you information on how and when you should start using the new card.
Wait for additional information
We will keep you informed about the upgrade by messaging you directly via e-mail and the Ferratum mobile app
Your new card has a fresh new design and all the familiar features as your current card
Check our frequently asked questions (FAQs) here.
Please keep using your current Ferratum card for now. We will later send you information on how and when you should start using the new card.
If you have not used your Ferratum account for six months, your Ferratum card will be renewed as a virtual card that you can use through the Ferratum mobile app. While you will not receive a physical card, you can order one later by contacting our customer service.