About us | Ferratum Bank

About us

Ferratum Bank is a subsidiary of Ferratum Group - a leading international pioneer in financial technology and mobile lending. Ferratum offers fast, readily available and confidential banking services, loans and savings both online and on mobile devices.

About Ferratum Bank p.l.c.

Ferratum Bank p.l.c., a subsidiary of the Ferratum Group, is licenced by the Malta Financial Services Authority to provide a range of banking services to its clients. Its EU banking licence enables it to provide its services from Malta to other jurisdictions within the EEA, including the acceptance of deposits, which are covered by the Maltese Depositor Compensation Scheme.

Ferratum Bank offers its customers the possibility to apply for a personal loan, benefiting from the security and professionalism of a bank, whilst enjoying the speed, simplicity and openness of our uncomplicated service. In many cases loans can be agreed within a matter of minutes, with minimal amounts of red tape. Our success lies in our simple loan application process, quick service and strict security. The rest is down to the expertise of our employees whose dedication, knowhow and service skills help retain customers and gain referrals all over the world.

Ferratum Bank p.l.c. is a public limited company, registered under the laws of Malta with number C56251, with its registered address at ST Business Centre 120, The Strand, Gzira, GZR 1027, Malta. Ferratum Bank p.l.c. is licensed as a credit institution by the Malta Financial Services Authority, Notabile Road, BKR 3000, Attard, Malta (http://www.mfsa.com.mt/). Details on how the Bank is regulated by the Malta Financial Services Authority are available upon request.

A pioneer in financial technology and mobile lending

The Ferratum Group is a pioneer in the area of financial technology and mobile lending listed in The Prime Standard of The Frankfurt Stock Exchange. Ferratum offers customers a fast, easy to use mobile lending and banking services for consumers and businesses.

Customers of Ferratum Group can utilise digital media to apply for consumer credit in amounts varying between EUR 25 and EUR 3,000. Moreover, Ferratum offers successful small businesses instalment loans with a term of six to twelve months.

Managed by its founder Jorma Jokela, Ferratum has expanded rapidly since it was founded in 2005. The Group has 1.2 million customers who have been granted one or more loans in the past and 3.5 million total user accounts in its database. Ferratum Group is represented in 25 markets in Europe, North America, Brazil, Mexico, Africa, and the Asia-Pacific area.

Ferratum Bank p.l.c. holds an EU credit institution licence, which enables the Ferratum Group to engage in regulated transactions that require a banking licence in all EU Member States. Ferratum is well positioned in this new banking environment pursuing the Mobile Bank Strategy.

At the end of December 2015 Ferratum Group employed 583 persons compared with 383 persons at year-end 2014. The Group has its headquarters in Helsinki, Finland. For further information please visit www.ferratumgroup.com

Sometimes you need extra money fast.

That’s why we have an easy and flexible loan service that enables you access funds quickly.

Our customers are able to obtain microloans usually within minutes through the use of their mobile devices. We currently offer microloans in the range of €50–1,000 with maturity periods of 7–90 days, depending on the loan amount and the legislative framework of the location.

PLUS Loans are more flexible loan products outside the typical range of microloans. Our PLUS Loan products are offered in larger amounts typically €300-3,000 with longer maturity periods of 2–36 months.

Credit Limit is a product based on revolving credit which is a type of credit that doesn’t have a fixed number of payments, in contrast to installment loans (Plusloans / Microloans). It is basically an arrangement which allows for the loan amount to be withdrawn, repaid, and redrawn again, in any manner and any number of times, until the arrangement expires.



Ferratum Bank p.l.c. makes every effort to maintain the accuracy of the information on this website but cannot accept responsibility for any prejudice, loss or damage which may occur from the use of this information.

Ferratum Bank p.l.c does not provide quality control of external links and the inclusion of any third party’s name within this website should not be construed as a recommendation of that third party’s products and/or services. It is important for you to note that upon linking to another site, you are no longer on our site and the information contained therein is provided by an external third party and the content is the sole responsibility of the host.

If you find anything on this website that causes concern please contact us.

Online Dispute Resolution

At Ferratum Bank p.l.c. we encourage our customers to contact us with any feedback and will investigate and address any issues raised within the timeline provided in the Agreement with the customer. Please contact us at customersupport@ferratumbank.com or by post at Ferratum Bank p.l.c., ST Business Centre 120, The Strand, Gzira, GZR 1027, Malta for any queries or feedback you may have.

In case the customer has contacted Ferratum Bank p.l.c. with respect to a complaint and is not satisfied with the reply received, or no agreement was reached with Ferratum Bank p.l.c., the customer has the possibility to submit a complaint in writing directly to the Office of the Arbiter for Financial Services in Malta at: The Office of the Arbiter for Financial Services, First Floor, Pjazza San Kalcidonju Floriana FRN 1530, Malta or www.financialarbiter.org.mt. The European Commission also provides for an on-line dispute resolution (ODR) platform to facilitate access to Alternative Dispute Resolution (ADR). The ODR platform allows consumers to submit their complaint through a website which will forward the complaint to the correct Alternative Dispute Resolution entity. For more information on the ODR platform please visit: http://ec.europa.eu/odr


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These materials may not be copied, reproduced, distributed, modified, licensed, or reposted to other websites without the express written permission of Ferratum Bank p.l.c.. Systematic retrieval of data or other content from this website to create or compile a database or compilation without prior written permission from Ferratum Bank p.l.c. is strictly prohibited.


Ferratum Bank p.l.c. and the respective logo (collectively, the "marks") appearing on this website are marks of Ferratum Bank p.l.c.

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